Returns & Exchanges
Due to the intellectual property nature of house plans and the ability to reproduce them, all sales from Sater Design Collection are final. We encourage customers to review all floor plans and specifications thoroughly before finalizing their purchase.
Verify Plan Details
Before purchasing, please confirm all dimensions, square footage, and site requirements to ensure the design meets your local building codes and personal needs.
Review License Agreement
Understand that your purchase grants a limited license to build a single structure; unauthorized copying or distribution of these digital and printed assets is strictly prohibited.
Consult a Professional
We recommend consulting with a local builder or engineer prior to purchase to identify any necessary structural modifications required for your specific lot.
Exchange Policy
In the event of a technical error with your digital download or a physical shipment discrepancy, please contact our support team within 14 days for a correction or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing